Name: MH Construction
Address: 3111 N Capitol Ave, Pasco, WA, 99301-9527, US
Telephone: (509) 308-6489
Price range: $$$$

Question 1

What makes MH Construction different from other construction companies?

Accepted Answer

We operate on four values: Honesty, Integrity, Professionalism, and Thoroughness. Founded in 2010 and Veteran-Owned, we deliver new commercial, industrial and warehouse, public-sector, major renovation, and occupied-space construction under governed project controls.

Question 2

Where are you licensed and what areas do you serve?

Accepted Answer

MH Construction is licensed in Washington, Oregon, and Idaho. We are headquartered in Pasco, WA and actively serve Tri-Cities, Yakima, Spokane, Walla Walla, Hermiston, Pendleton, Coeur d'Alene, and Omak.

Question 3

What types of projects do you specialize in?

Accepted Answer

We prioritize new commercial construction, industrial and warehouse facilities, public-sector work, major renovations, and occupied tenant improvements. Core services include preconstruction, scope planning, procurement coordination, constructability review, field control, quality management, and closeout. Selected agricultural, winery, PEMB, and specialty scopes remain available when project fit warrants.

Question 4

Are you really Veteran-Owned?

Accepted Answer

Yes. MH Construction was founded in 2010 and became veteran-owned in January 2025. Veteran leadership brings structured planning, clear communication, and consistent follow-through.

Question 5

Are you BBB accredited?

Accepted Answer

Yes. MH Construction is Better Business Bureau accredited with an A+ rating (accredited April 7, 2026). That accreditation reflects our commitment to trust, transparency, and ethical business practices in every mission-partner relationship.

Question 6

How does your consultation process work?

Accepted Answer

We start with a direct consultation to review scope, site conditions, schedule targets, and budget constraints. You receive clear guidance, next steps, and visibility into key decisions.

Question 7

What is 'open-book pricing'?

Accepted Answer

Open-book pricing means visible cost breakdowns for labor, materials, and scope changes. There are no hidden fees, and you approve major cost-impact decisions before execution.

Question 8

How long does a typical project take?

Accepted Answer

Timelines vary by scope, complexity, permitting, and procurement conditions. During consultation, we provide a realistic schedule with milestone checkpoints and update it as conditions change.

Question 9

Can I make changes during the project?

Accepted Answer

Yes. Change requests are documented with cost and schedule impacts before approval, then tracked through execution and closeout.

Question 10

How do you communicate project updates?

Accepted Answer

We provide regular progress updates at milestone points, direct team communication, and documented decisions for scope, schedule, and risk controls.

Question 11

What quality standards do you follow?

Accepted Answer

Quality is managed through phase-based checkpoints, documented inspections, and scope verification before turnover. We prioritize durable methods and disciplined closeout standards.

Question 12

Do you have insurance and bonding?

Accepted Answer

Yes. Insurance, bonding, and related project protections are managed against current contract requirements and controlled compliance workflows for each project. We can provide the relevant documentation and review path during the consultation process.

Question 13

What happens if something goes wrong?

Accepted Answer

If issues arise, we escalate quickly, communicate clearly, and implement corrective action with documented follow-through. Warranty and closeout support remain active after handoff.

Question 14

Can I speak with a real person?

Accepted Answer

Always! You can call us at (509) 308-6489 or email office@mhc-gc.com anytime. We prioritize personal communication above all else. Face-to-face consultation is where real partnerships begin, and we're always ready to meet with you in person.

Question 15

How do I discuss my project with your team?

Accepted Answer

Getting started is straightforward. Call us at (509) 308-6489, email office@mhc-gc.com, or use our Contact page to request a project conversation. For active scopes, we can schedule a capability review to walk through your needs, timing, and delivery path together. That direct approach is how we build lasting partnerships.

Question 16

What is the Partnership Guide on your website?

Accepted Answer

Our Partnership Guide is a helpful assistant available 24/7 on every page of our site. It can help you learn about our services, connect with our Allies (Trade Partners), understand veteran benefits, and find the right contact information—all without waiting for business hours. It complements our face-to-face approach; for project-specific questions, estimates, or consultations, it will always direct you to call (509) 308-6489 or visit our Contact page.

Question 17

What veteran benefits do you offer?

Accepted Answer

We offer a Combat Veteran Discount at the Ready on qualifying projects, priority scheduling for all veterans, and service branch recognition throughout our process. As a Veteran-Owned company, we understand military values and honor those who served through tangible benefits and respectful service.

Question 18

How do I qualify for veteran discounts?

Accepted Answer

Simply provide proof of military service (DD-214 or VA card) during our initial consultation. Combat veterans receive our discount at the ready, and all veterans receive priority scheduling. We're honored to serve those who served our nation.

Question 19

Are you certified as a Veteran-Owned business?

Accepted Answer

Yes. MH Construction is a certified Washington State Veteran Owned Business (WA DVA, certified in 2026). We are also actively pursuing additional federal and private-sector veteran certifications, including SBA VetCert, to expand procurement pathways for public and corporate projects.

Question 20

Do you work on government projects?

Accepted Answer

Yes. We have extensive experience with government contracts and municipal builds, and we understand federal compliance requirements. We are a dedicated supporter of the Build America, Buy America Act (BABAA), which is a federal domestic-content requirement for certain federally funded infrastructure projects. Our disciplined planning, Procore-based documentation, and regulatory expertise make us well-suited for public facility projects.

Question 21

Can you coordinate with VA benefits?

Accepted Answer

While we don't directly process VA benefits, we have experience working with veterans using VA programs and can coordinate documentation and timing to support your benefit applications. Our veteran ownership means we understand the process and can help navigate requirements.

Question 22

What is the typical timeline for getting a commercial building permit in Pasco, WA?

Accepted Answer

While timelines vary by project complexity, the City of Pasco Development Services typically targets a 20-business day plan review process for initial commercial submittals. At MH Construction, we handle the permitting logistics to ensure all documentation is accurate to minimize delays.

Question 23

Do you handle Pre-Engineered Metal Buildings (PEMB) for industrial projects?

Accepted Answer

Yes. MH Construction delivers pole buildings, including Pre-Engineered Metal Buildings (PEMB), for industrial and agricultural applications. These systems are often 30-50% faster to erect and more cost-effective than traditional steel structures across our Tri-State licensed footprint.

Question 24

What is the difference between Design-Build and Design-Bid-Build?

Accepted Answer

In a Design-Build contract, MH Construction manages both the design (architects/engineers) and construction under a single contract, which streamlines communication and reduces change orders. In Design-Bid-Build, the client hires an architect first to create plans, and then contractors bid on those specific plans.

Question 25

What is MH Construction's service area?

Accepted Answer

We are headquartered in Pasco, WA (3111 N Capitol Ave) in the Tri-Cities and are licensed across Washington, Oregon, and Idaho. We evaluate qualified work outward from Pasco based on scope, schedule, risk, resources, licensing, and procurement requirements, prioritizing new commercial, industrial and warehouse, public-sector, major renovation, and occupied-space projects.

Question 26

Is MH Construction a certified Veteran-Owned business?

Accepted Answer

Yes. MH Construction has been Veteran-Owned since January 2025 and is certified as a Washington State Veteran Owned Business (WA DVA, 2026). Founded in 2010 by Mike Holstein, the company was purchased by U.S. Army veteran Jeremy Thamert. We operate with clear planning, direct communication, and accountable project follow-through.

Question 27

Do you bid on government or public works projects in Washington State?

Accepted Answer

Yes. We are experienced in government contracting and are fully capable of managing prevailing wage requirements, certified payroll, and the strict safety compliance (OSHA/WISHA) required for public works and federal projects. We support the Build America, Buy America Act (BABAA), a federal domestic-content requirement for certain federally funded infrastructure projects, and stay current through AGC guidance.

Question 28

Who supervises the job site daily?

Accepted Answer

Every project is assigned a dedicated Superintendent to oversee daily operations, safety, and quality control. Field Operations include daily toolbox talks before shift start aligned to OSHA hazard seasons and Safety Data Sheets (SDS/MSDS) availability in our Staff Portal - (Field Operations) plus physical field copies in trucks and Mobile Command Center's (office trailers). Our leadership team ensures each job is managed in Procore for real-time oversight, including fit-out coordination, municipal documentation, and door/hardware scope tracking.

Question 29

How do you handle Change Orders during a commercial project?

Accepted Answer

We prioritize transparency. Utilizing Procore construction management software, we document every RFI and potential cost impact immediately. This ensures clients are never surprised by costs and have full visibility into the budget at all times.

Question 30

Can you help with site selection and feasibility studies in the Tri-Cities and across your Tri-State footprint?

Accepted Answer

Yes. We assist clients in the pre-deployment phase by evaluating land for utility access, zoning suitability (Industrial vs. Commercial), and soil conditions before you make a purchase, ensuring the site is viable for your vision.

Question 31

What does 'mission partner' mean?

Accepted Answer

We use 'mission partner' to reflect true partnership—owners, architects, consultants, and teams working together. Your success is our success. This isn't just terminology; it's our operating philosophy reflected in collaborative decision-making, transparent communication, and shared commitment to project outcomes.

Question 32

How do you select Allies and vendors?

Accepted Answer

We work with an approved network of Allies who share our values and quality standards. Our Thoroughness means carefully vetting every Ally for quality, reliability, and safety. We maintain these relationships through fair treatment, timely payment, and mutual respect—the same Integrity we extend to our clients.

Question 33

How do I join MH Construction's trade partner network as an Ally?

Accepted Answer

We're actively recruiting skilled trade professionals and specialty contractors across the Pacific Northwest. If you share our values—quality workmanship, honest communication, and safety-first execution—we'd like to hear from you. Visit our Allies page to learn about current openings and begin a partnership discussion with our team.

Question 34

Can I use my own subcontractors?

Accepted Answer

We're open to discussing this during consultation. Your vision guides our approach, and we want to work WITH you in ways that serve your project best. We'll evaluate how your preferred subcontractors fit with our quality, safety, and coordination requirements while maintaining the project's integrity.

Question 35

What if we don't see eye-to-eye on something?

Accepted Answer

Honest communication is one of our core values. If disagreements arise, we address them through transparent dialogue, present options clearly, and work collaboratively toward solutions. Our Integrity means making decisions that benefit you, not just our bottom line. The partnership succeeds when both parties are heard and respected.

Question 36

How do you handle warranty and post-construction support?

Accepted Answer

Our partnership doesn't end at project completion. We provide comprehensive warranty documentation, conduct a thorough final walkthrough, and remain available for any post-construction needs. Our Thoroughness value means we stand behind every project with responsive follow-up and ongoing support—because trust is built on long-term commitment, not just project delivery.

Question 37

How does your pricing work?

Accepted Answer

We provide transparent, open-book pricing with detailed breakdowns showing exactly where your investment goes. You'll see costs for materials, labor, equipment, and all project elements. Our Honesty value means no hidden fees—just straightforward pricing you can trust. Final costs are determined during consultation after thoroughly understanding your project scope.

Question 38

Do you require a deposit?

Accepted Answer

Yes, typically we require a deposit to begin work, with the amount depending on project scope and type. Payment terms and schedules are discussed transparently during consultation and formalized in our contract. All financial terms are clear before work begins—no surprises.

Question 39

What payment methods do you accept?

Accepted Answer

We accept various payment methods including checks, ACH transfers, and credit cards for certain payment types. Specific payment terms and methods are detailed in your project contract. We're flexible and work to accommodate your business processes while maintaining professional financial practices.

Question 40

Are there any hidden costs I should know about?

Accepted Answer

No. Our commitment to Honesty means complete transparency—what you see is what you pay. Any potential additional costs (like unforeseen conditions discovered during work) are communicated immediately with detailed explanations and your approval required before proceeding. Open-book pricing means exactly that: open books.

Finish what we start.

2026 BBB Torch Awards for Ethics Finalist

MH Construction Construction video

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Preconstruction

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Closeout

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